Placing an order with auronov is simple and convenient.

To complete your purchase:

1. Browse our website and select the product you would like to purchase. 
2. Choose any available options, variations, or quantities. 
3. Click Add to Cart. 
4. Review the items in your shopping cart. 
5. Proceed to checkout. 
6. Enter your contact information and shipping details. 
7. Select your preferred shipping method. 
8. Enter your payment information. 
9. Review your order details, including products, quantities, shipping information, discounts, and final amount. 
10. Complete your purchase through the checkout confirmation process.

After completing checkout, an order confirmation email will normally be sent to the email address provided during purchase.

The confirmation email may include:

• Order number;
• Purchased products;
• Order summary;
• Shipping information;
• Payment confirmation.

Please make sure the email address entered during checkout is correct.

If you cannot find your order confirmation email, please check your spam or junk folder.

If you still cannot locate it, please contact:

service@auronov.com

Cancellation requests may generally be accepted before an order enters fulfillment or has been dispatched.

If an eligible cancellation request is approved before shipment, any applicable payment amount will normally be refunded to the original payment method.

Once an order has been shipped, cancellation is no longer available.

After receiving your order, you may request a return according to our Return & Refund Policy.

To request cancellation, please contact:

service@auronov.com

Please include your order number.

To add a product to your shopping cart:

1. Open the product page. 
2. Select available options, variations, or quantities. 
3. Click Add to Cart. 
4. Continue shopping or proceed directly to checkout.